Overview
The Information Technology Enterprise Solutions – 4 Hardware (ITES-4H) contract is the Army's premier Indefinite Delivery/Indefinite Quantity (IDIQ) vehicle for enterprise IT hardware solutions. Managed by the Army Computer Hardware, Enterprise Software and Solutions (CHESS)/Digital Market program and the Army Contracting Command – Rock Island (ACC-RI), ITES-4H provides a streamlined way for Army, DoD, and other Federal Agencies to procure state-of-the-market IT equipment and related incidental services.
Norseman Defense Technologies is proud to be a Prime Contract Holder on ITES-4H. With over 30 years of experience supporting Federal IT requirements, Norseman brings deep expertise in delivering compliant, mission-ready IT hardware solutions under Army and Federal contracts.
Scope
ITES-4H covers a full range of commercial IT hardware, associated software, and incidental services to support the Army enterprise infrastructure and beyond. Equipment categories include:
- Servers
- Workstations, Thin Clients, Desktops, Notebooks
- Storage Systems
- Networking Equipment (including wireless)
- Imaging Equipment (printers, scanners, MFDs)
- Cables, Connectors, and Accessories
- Video Equipment (VTC, displays, projectors, smartboards)
All catalog items must meet applicable DoD and Army standards for security, interoperability, and environmental compliance (e.g., Energy Star, EPEAT). Non-catalog items may be included when needed to deliver a complete solution, provided they are sourced through CHESS/Digital Market contract holders.
Benefits
How to Order
The ITES-4H contract uses decentralized ordering — orders are placed directly through the IT e-mart at chess.army.mil. The official ITES-4H Ordering Guide provides step-by-step details on how to place an order under this contract.
For ITES-4H specific inquiries, quotes, or ordering assistance, please reach out to our Program Manager directly.
Warranty & Post-Delivery Support: Norseman adheres to OEM-provided warranty terms, extended warranty options, and customized maintenance plans — including software updates and security patches when available.